Please contact our Customer Service Department before you make a return. No returns will be accepted without a valid accompanying authorization number and a copy of the original invoice. Lion & Lion Enterprises, Inc. will not accept returns of opened software, memory, CPUs, or custom orders or build-to-order (BTO) products as these cannot be returned to the manufacturer.
Before returning any product, you must contact our Customer Service Department within thirty (30) days of your invoice date for a Return Merchandise Authorization (RMA) number. Returns will not be accepted without an RMA.
Manufacturer restrictions apply to all products regardless of when purchased. Any item missing the UPC can only be replaced with the same item. After thirty (30) days, only manufacturers’ warranties apply. Lion & Lion Enterprises reserves the right not to authorize the return of products that are no longer in production, or are being produced or published by a manufacturer or publisher that is insolvent, in bankruptcy, or will not accept returns from Lion & Lion Enterprises.
No refunds are issued after 7 days of the order being delivered to the customer. After that time product returns will be either be repaired or replaced at our discretion and under the terms of the products warranties.
Lion & Lion Enterprises is confident in the quality of our products. If you need to return a product, please contact our Customer Service Department within thirty (30) days by e-mail at email@example.com. Before returning any product, you must contact our Customer Service Department within thirty (30) days of your invoice date for a Return Merchandise Authorization (RMA) number, when requesting an RMA please be sure to include the serial and model numbers of the products as well as a description of the problem. The RMA number is good only for one (1) or more items from the same order and must match the product(s) authorized for return. The RMA is valid for ten (10) business days from date of issuance, and must be received within this amount of time. Returns will not be accepted without an RMA.
All returns on non-defective merchandise are subject to a 15% restock fee, shipping fees and low-order fees are non-refundable. All RMA shipments must be sent with a carrier that provides tracking services like FedEx, UPS, or DHL. RMAs shipped via USPS will be refused and returned to sender. Only RMA requests issued by email will be accepted, RMA numbers will not be issued over the phone.
New & Refurbished Computers
Acer, Dell, Sony, Gateway...
Large selection of manufacture refurbished laptops and notebooks with 90 to 365 days warranty.
Gateway, HP, Dell...
Large selection of manufacture refurbished Desktop and Workstation from 90 days to 1 year warranty.
IBM, Hp, Gateway...
Large selection of manufacture refurbished servers and chassis servers from 90 days warranty.
AMD and Intel CPU cooling fans. Large selection of new original CPU fan for socket A, 754, 939, 940, AM2, 370, 478 and 775 as well.
Large selection in wire and wireless computer keyboards in English, Spanish and other languages.
Huge variety of computer power supplies including standard power supplies, modular and light up.
2.0 to 7.1
Large selection in new computer speakers and surround sound speakers in 2.0, 2.1, 4.1, 5.1 ,7.1 .
Large selection on new and factory refurbished computer LCD monitors.
Large selection in new computer cases and gaming cases.
Large selection on computer accessories.
Large selection of computer memory for laptops, notebooks and netbooks.
HDD for HP, Acer, Dell, Sony...
Large selection of new, refurbished and pull out hard drives for notebooks and desktops.